Joining a meeting on a Mac® or PC or Android is easy and just takes a few seconds:
1. Go to
2. Type or paste in the Conference ID provided by the meeting organizer.
3. If requested, enter the meeting password provided by your meeting organizer.
You will be entered into the meeting without having to download any software.

You can also initiate the process of joining a meeting by clicking the link sent to you in an email, facebook or instant-message invitation.

You do not need a WebConference.com™ account to attend a conference.
You participate as a guest of the conference organizer, and there is no obligation to buy or sign up for a free trial.
To join a conference, click the link in the invitation email or go to and enter the Conference ID found in the invitation email.

1. Any web browser with full flash player support and java turned on. (Most systems already have this)
2. If you are going to be using Voice Over IP, we strongly recommend head phones to avoid audio feedback.
3. A webcam is required to share your video.
4. Participants using Video will need at least 700 Kbps of Internet bandwidth and a dual-core 1.6GHz CPU with 2 GB of RAM.

1. Any web browser with full flash player support and java turned on. (Most systems already have this)
2. If you are going to be using Voice Over IP, we strongly recommend head phones to avoid audio feedback.
3. A webcam is required to share your video.
4. Participants using Video will need at least 700 Kbps of Internet bandwidth and a dual-core 1.6GHz CPU with 2 GB of RAM.

To record a meeting, webinar or training session on your PC, the following is required:
1. Download and install our free recording software.
2. We strongly recommend that you use a secondary computer to do recordings. Join the meeting as a guest.
2. You computer must have at least 1 Sound card (if using your computer's microphone and speakers for audio)
3. Telephone attachment device (if using a telephone for audio)
4. *Recording is not currently available for Mac.

Yes, as long as your Mac® meets the system requirement below:
- Safari™ 3.0, Firefox® 3.0, Google™ Chrome™ 5.0 (JavaScript™ and Java™ enabled) or the latest version of each web browser
- Mac OS® X 10.5 – Leopard® or newer
- Intel processor (1GB of RAM or better recommended)
- Cable modem, DSL, or better Internet connection

Yes, attendees can attend meetings directly from an iPad, iPhone or Android device as long as that device has a browser that fully supports flash player.
On the iPad, you may need to download iSwifter Flash Web Browser or
Puffin Web Browser which is also available for Android.
These free apps, available on the App Store and Google Play, enable iPad, iPhone and Android device users to view online meeting content shared by a WebConference.com™ organizer or presenter from a Mac or PC.

Organizations needing to centrally administer multiple accounts for one or more of our products should contact sales at +1 818.230.1060.

You can buy or sign up for a free trial of WebConference.com™. Just click the appropriate link below:

- Video and Audio Conferencing Cloud Solution
- 800 Toll Free Only
- Toll Free Only
- Buy your own Video and Audio Conferencing Servers - On Premise Solution

Once you have purchased, you can change your plan between monthly or annual payments or switch from one product to another at any time by logging in to your account, clicking My Account in the left navigation bar, then Plan Selection.

WebConference.com™ includes Unlimited Audio at no extra cost to you. With Unlimited Audio you can opt to use the provided toll-based phone conferencing or VoIP exclusively. Although Unlimited Audio is always included, you may decide to use this service or choose another method of bringing audio to your online meetings.

Our phone conferencing options provide a phone number and Conference ID that can be dialed by all meeting participants. If you choose a toll-based phone number, participants are then charged their standard long-distance rate for calling, just as if they made a regular long-distance call. Most USA and Canadian attendees have unlimited calling nationwide. If you purchase Integrated 800 Toll-Free service, your participants will be able to make a toll-free call, and you will be charged according to the plan that you select.

You and your attendees can also talk free of charge by choosing the "Mic and Speakers" option. Our free VoIP (Voice over Internet Protocol) option enables meeting participants to transmit and receive audio over the Internet at no cost to them using a microphone and speakers connected to their computers. (A USB headset is recommended for those speaking.)

Yes! You can add Integrated 800 Toll-Free audio service by logging in to your account and signing up for the plan that fits your needs.
If you would like to purchase international Integrated Toll-Free service with numbers for over 40 countries, or if you have questions about Integrated Toll-Free service, feel free to call +1 818.230.1060

WebConference.com™ was built on the idea that everyone should have easy access to high-definition video conferencing, without the need for expensive hardware or video systems. Anyone with an Internet connection and a webcam can get high-definition group video conferencing included in their WebConference.com™ subscription at no additional cost.
You can start sharing video with a single click; WebConference.com™ provides up to 10 video streams at a resolution of 640p x 480 each. You can combine video conferencing with a shared document, presentation or application on the same screen. WebConference.com™ automatically adjusts to the available bandwidth and hardware resources of each participant to provide the best possible user experience, and video layout can be adapted to virtually any PC or Mac monitor and projection configuration. Most HD-capable webcams will support WebConference.com™.

Each organizer can invite up to the maximum number of attendees they have selected in their plan. However, if you need additional attendees on an ocassional basis, contact sales at +1 818.230.1060 and we can increase your room size temporarily at no cost.

You can share your account with other organizers by simply changing the account name. However, current customers who are interested in a multiple-user account should contact sales at +1 818.230.1060.

Single-user accounts can be purchased online using a credit card. We accept Visa, MasterCard, Discover and American Express.
Multiple-user accounts are processed through our sales team. We accept several payment types, including purchase orders. For more information, contact sales toll-free at +1 818.230.1060.

With WebConference.com™, you can deliver presentations, perform product demonstrations, collaborate on documents and securely share confidential information online from anywhere at any time. Your meetings can be one-to-one, or you can meet with multiple people at once.
- Presentations: Give a slideshow to your online audience and reduce travel costs.
- Demonstrations: Show prospects how your product works by inviting them to view a demo in real time, whether they are across town or a thousand miles away.
- Collaboration: Meet with others online to share, discuss and edit any document. Transfer presentation controls to other attendees.

WebConference.com™ takes just minutes to set up and requires no training. Simply register for your free trial now. After you confirm your email, you can immediately begin using it.

No – you can hold a meeting from any computer with Internet access. Just log in with your account email and password.
To hold a scheduled meeting: Your scheduled meetings will be listed under My Schedule – just click the Start button next to the meeting you want to start.
To hold an instant meeting: Click the "Star It Now" link. The only field required is the Conference Topic. Click on the "Star It Now" button. Your meeting will start immediately. To invite people to your meeting, click the Invite Others button in the Control Panel. A window will open with instructions for joining that you can email, instant message or tell your attendees over the phone.
To schedule a meeting: Click the "Schedule It" link. Fill out the meeting information and click the "Schedule It" button. A meeting invitation email will launch automatically.

Click the "Star It Now" link. The only field required is the Conference Topic. Click on the "Star It Now" button. Your meeting will start immediately. To invite people to your meeting, click the Invite Others button in the Control Panel. A window will open with instructions for joining that you can email, instant message or tell your attendees over the phone.

Click the "Schedule It" link. Fill out the meeting information and click the "Schedule It" button. A meeting invitation email will launch automatically.

Click the "Schedule It" link. Click "Recurrences" and choose the options available.

WebConference.com™ integrates with both Microsoft® Outlook® and IBM® Lotus Notes®, as well as with other popular email and instant-messaging applications, so you can easily start or schedule meetings while using them.

Under the chat menu, you have the option to email the chat contents to all participants, to you the organizer, or to selected participants.

WebConference.com™ includes integrated toll-based phone and VoIP audio at no extra cost to you. You can opt to use the toll-based phone audio or VoIP exclusively.

The toll-based phone number can be dialed by all meeting participants. Participants are then charged their standard long-distance rate for calling this toll-based number, just as if they made a regular long-distance call. While most attendees in North America have nation wide flat rate plans, some may incurr a long distance charge.

You and your attendees can also talk for free by choosing the "Mic and Speakers" option. Our free VoIP (Voice over Internet Protocol) option enables meeting participants to transmit and receive audio over the Internet using a microphone and speakers connected to their computers. (A USB headset is recommended.)
All WebConference.com™ participants over the telephone enter with speaking privileges but in VOIP they all enter in mute mode until the meeting host enables their mic. Meeting hosts have touch tone controls or VOIP controls to mute/unmute participants one a time or all together at the same time.

Yes! You can add Integrated Toll-Free audio service from by logging in to your WebConference.com™ account and signing up for the plan that fits your needs.
With this service, you can give your attendees the option of dialing in using VoIP, toll-based or toll-free phone conferencing without any additional equipment needed. By not having to use toll-free exclusively, you can save money while still having the option of attracting attendees who do not want to pay for long-distance calling. If you would like to purchase international Integrated Toll-Free service with numbers for over 40 countries, or if you have questions about Integrated Toll-Free service, feel free to call +1 818.230.1060.

Using built-in toll-based and VoIP audio, all participants can be unmuted and speak at any one time in WebConference.com™. This is also the case when using Integrated Toll-Free service from WebConference.com™. The number depends on the plan you have selected.

You can mute and unmute all attendees individually or all at once no matter which audio you are using: VOIP, Toll-based or 800-Toll-Free audio.

If you are using VOIP, just click on their name in the attendee list and click "mute microphone". If you are using Teleconferencing, you can only mute/unmute all participants at once.

Yes. As an organizer, you can easily adjust your conference call settings on the My Account page.

Our WebConference.com™ Corporate audio service is the only conference-calling service that offers high-definition voice quality in conjunction with traditional phone lines, letting you easily conduct on-demand audio conferences around the globe.

For optimum audio quality, we recommend a headset connected to your computer, or headphones and standalone microphone connected to your computer. Analog versions are better than USB. We have not had good results using the microphone and speakers built in to your laptop or USB webcam.

Yes. Just start a conference and then "Preferences" > "Configure Audio". You are also welcome to call us at any time and one of our customer service agents will help you.

If using a microphone with a mute/unmute button, is your microphone muted?
Is your attendee's speaker volume set too low?
If using microphone and speakers, is your Internet connection too slow? (We recommend a broadband Internet connection for VoIP transmissions.)
If you are still having audio problems, please contact Global Customer Support.

To record a meeting, webinar or training session on your PC, the following is required:
1. Download and install our free recording software.
2. We strongly recommend that you use a secondary computer to do recordings. Join the meeting as a guest.
2. You computer must have at least 1 Sound card (if using your computer's microphone and speakers for audio)
3. Telephone attachment device (if using a telephone for audio). We recommend LRX35 or TMP0636S
4. *Recording is not currently available for Mac.

If you are using telephone conferencing, you can record the audio by pressing *9 if you are using the toll-based audio or *2 if you are using the toll-free 800 audio.

Meeting recording is not currently available for Mac users. However, since Mac users can view meetings recorded by PC users, you can invite a PC user to your meeting and ask them to record the meeting for you. Just promote the PC user to organizer in-session, tell them to click Start Recording and then make you the presenter. They can then email you the recording after the session.

Meeting recording is not currently available for Mac users. However, since Mac users can view meetings recorded by PC users, you can invite a PC user to your meeting and ask them to record the meeting for you. Just promote the PC user to organizer in-session, tell them to click Start Recording and then make you the presenter. They can then email you the recording after the session.

Yes, anything you show on the conference, you will be able to record.

Yes, Mac users can view meetings recorded by PC users.

Yes! To record audio using an audio service other than Unlimited Audio, you must have a sound card and an audio input device such as a microphone. If you are recording a teleconference, you can position the microphone next to the phone or set up a phone recording adapter to your phone and line-in input on your computer's sound card.

Recordings are automatically saved to the path you choose when you click on 'RECORD'. By default, we propmpt you to save them under "My Documents > WebConference.com Files"

The default destination for recorded meetings is the "My Documents > WebConference.com Files" folder. You can change the destination location but only before you begin recording. We recommend that the designated location have a minimum of 100GB of free space to accommodate the recording.

If you haven't already, end the recording by clicking on the recorder icon and choosing "stop". This will automatically begin playing your file.
Or you can navigate to the default directory "My Documents > WebConference.com Files" or the directory where you initially selected to save the recording.

Yes. An editor automatically launches after every recorder. You can also launch the editor from your Start Menu > Programs > WebConference.com > Editor.

Depending on the size, meeting recordings can be zipped and sent by email, sent by FTP or posted on a website. If you have a PRO account, the recording can be easily uploaded to your account, your participants do not need anything to watch it.

Yes, your online meetings, webinars and training sessions are completely private and secure. All of our solutions feature end-to-end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. No unencrypted information is ever stored on our system. Read our Security White Paper, located on our Security & Reliability page.

Our solutions use HTTP outbound connections to transparently enable screen-sharing sessions even with corporate firewalls in place. In most cases, organizers and attendees can connect to WebConference.com™'s servers without re-configuring firewall settings.

If you are experiencing connection issues, please call our free technical support staff at +1 818.612.1526.

Our solutions use HTTP outbound connections to transparently enable screen-sharing sessions even with corporate firewalls in place. In most cases, organizers and attendees can connect to WebConference.com™'s servers without re-configuring firewall settings.

No, neither organizers nor attendees can catch or be exposed to viruses from downloading our software. We continuously monitor our development environment for viruses and malware, and all of our downloadable software is digitally signed to prevent tampering by third parties. The warning message customers might see when they install the software is a default message displayed by their browser whenever they download executable files.

You can browse our website without having cookies enabled. Because of Hipaa and Department of Defense requirements, WebConference.com™ does not require cookies.

Log in to your account and in the left navigation bar click "My Account". Then "Account Security". Change your password and then click "Update".

Log in to your account and in the left navigation bar click "My Account". Then "Cancel My Account".

Log in to your account and in the left navigation bar click "My Account". Then "Cancel My Account".

Log in to your account and in the left navigation bar click "My Account". Then "Billing History".

Contact billing at +1 818.230.1060.

Log in to your account and in the left navigation bar click "My Account". Then "Credit Card Information".

All of your receipts will be stored under "My Account" > "Billing History". You will also receive a receipt via email for your first subscription purchase, subsequent renewals and anytime you change your subscription plan thereafter.